The Institute For Medical Leadership – Testimonials

Dr. Reynolds built our Physician Leadership Institute from the ground up. She worked with our physicians to tailor the curriculum to our organization, brought in speakers with expertise when it was appropriate, and customized every last detail. Susan’s superb on her feet and was so admired by our physicians we’ll not only offer the basic Institute again, but also an advanced institute as requested by our graduates.

Jim Gardner
Former President | CEO
Northeast Georgia Health System

Our Physician Leadership Institute that Dr. Reynolds created was ranked so highly by the physicians, we are not only doing it again, but creating an additional advanced institute that 100% of first round participants have decided to join. She is viewed by our physicians as a trust advisor.

James Bailey, MD
Chief Medical Officer
Northeast Georgia Health System

I do not hesitate to recommend Dr. Reynolds. Over the years I have hired other leadership skills presenters and trainers, none of whom received the high reviews that Dr. Reynolds routinely garners. Retaining her is definitely a good investment.

Roger Purdy
Former VP of Governance, CA Medical Association
Program Director, CMA Annual Leadership Academy

Dr. Susan Reynolds is an excellent speaker and contributes a wealth of information on any medical staff issue. The Medical Staff and Hospital Board gave her rave reviews at our leadership conference.

Kenneth Nakamoto, MD
VPMA Pomona Valley Hospital

Several of the Institute’s faculty members have spoken at our hospital, and their presentations were consistently excellent getting great reviews from our medical staff. Dr. Reynolds was invaluable in helping our leadership training for our medical staff.

Jeff Cameron, MD
Chief of Staff
Union Hospital
Dover, OH

Dr. Reynolds helped focus the direction of my practice and nurture my leadership qualities in order to become a leader in the medical community.

David Ghozland, MD
President, District 5
Los Angeles County Medical Association
Santa Monica, CA

Thank you so much for your excellent presentations at our at our [Banner Health] full day Medical Executive Retreat. Feedback has been wonderfully positive – insightful, dynamic, and very well received.

Del Black, MD
Chief of Staff
Banner Estrella Hospital
Phoenix, AZ

I highly recommend Dr. Susan Reynolds as a provider of leadership development, training programs and one to one counseling for physicians.

Maria E. Minon, MD, F.A.A.P.
VP Medical Affairs & CMO
CHOC Children’s
Orange, CA

Chief of Staff Boot Camp® – Testimonials

I learned several ideas and techniques at the Chief of Staff Boot Camp that will help ensure a successful tenure as Chief of Staff here.

Todd Baker, MD
Author of Baghdad ER: 15 Minutes
Chief of Staff
Cox Medical Center

The Chief of Staff Boot Camp was a wonderful experience. It is a fantastic product and I appreciated the time spent on physician wellness. I am excited to share the information with my colleagues.

Keith Bricking, MD, MBA
Medical Director
Miami Valley Hospital
Dayton, OH

A little over a year ago, in New Orleans at Boot Camp, I made you a promise that within 2 years I would get somewhere: either make it over to academics and pursue certification, or continue on my path to leadership. Well, I did both. In a few months, I will join faculty at WVU, and I will continue pursuing leadership skills and engagement at several levels. The lesson I learned: what you do and say, and the way you do it and say it, makes you stand out and open up new paths. My investment in leadership skills and training paid out very quickly. The Chief of Staff Boot camp was an important and fruitful element of that investment.

Shafric Sraj, MD
University of West Virginia
Morgantown, WV

Prescription For Lasting Success – Testimonials

On a bookshelf of management books, Prescription For Lasting Success stands out. It stands out because it is based on real-world experience and histories, not on theory or assumption. It stands out because these techniques have worked time and again, and it stands out because it is logical and makes sense. These are the factors that will allow it to stand the test of time.

Richard F Corlin, MD
Past President
American Medical Association

It has always surprised me that so few companies/organizations can explain why customers and clients should do business with them. Dr. Reynolds’s 4 Ps get to the root of the matter – especially in describing the need to articulate a company’s purpose and passion. Organization leaders would be well served to understand and implement these priciples, as sustainable success is sure to follow.

James L. Weidner
Cooperative of American Physicians

Susan has captured the essence of my own experience with her leadership development and executive coaching here at Northeast Georgia Health System. Prescription for Lasting Success offers a foundation for personal and organizational development that one can continue to build on for years to come.

Carol Burell
President | CEO
Northeast George Health System

Leadership takes on real life in Dr. Reynolds’s must-read book. It is filled with practical approaches and results-oriented suggestions. Challenges facing physicians and hospitals will be dealt with more effectively by everyone who reads this worthwhile contribution to the literature.

C. Duane Dauner
President | CEO
California Hospital Association